* {
    padding: 0;
    margin: 0;
    font-size: 15px;
}
.ellipsis {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.indexBody {
    background: url("../img/bodyBg.jpg");
    background-size: 100% 100%;
    width: 100%;
    background-attachment: fixed;
}

li {
    list-style: none;
}
.clearDiv {
    clear: both;
}
.content {
    width: 1200px;
    margin: 0 auto;
    padding: 0 auto;
    overflow: hidden;
}

.headDiv {
    background-color: rgba(255, 255, 255, 0.5);
    height: 82px;
    width: 100%;
}

.headLeft {
    float: left;
}

.headNav {
    float: left;
    margin-left: 140px;
}

.loginDiv {
    float: right;
    line-height: 82px;
    color: #394d65;
}

.loginDiv button {
    background-color: #b2c7e2;
    color: #394d65;
    border: none;
    padding: 2px 10px;
    margin-left: 10px;
    outline: none;
    cursor: pointer;
}

.headNav li {
    float: right;
    line-height: 82px;
    padding: 0px 20px;
}

.headNav li:first-child {
    padding-right: 0px;
}

.headNav li span {
    cursor: pointer;
    color: #394d65;
}

.headNav .active::after {
    content: "";
    display: block;
    width: 45px;
    height: 3px;
    position: relative;
    bottom: 3px;
    left: 15%;
    background: #f6931c;
}

.headLeft img {
    height: 28px;
    margin-top: 27px;
    margin-right: 10px;
}

/* 常见问题 */
.searchDiv {
    padding-top: 50px;
}

.searchDiv {
    overflow: hidden;
    width: 590px;
    border-radius: 16px;
    margin: 0 auto;
}

.searchDiv input {
    float: left;
    padding: 0px 10px;
    border-radius: 16px 0px 0px 16px;
    background-color: #ffffff;
    border: none;
    width: 480px;
    outline: none;
    height: 46px;
    line-height: 46px;
    color: #666666;
}

::-webkit-input-placeholder {
    /* WebKit browsers */
    color: #acacac;
}

::-moz-placeholder {
    /* Mozilla Firefox 19+ */
    color: #acacac;
}

:-ms-input-placeholder {
    /* Internet Explorer 10+ */
    color: #acacac;
}

.searchDiv button {
    width: 90px;
    height: 46px;
    float: left;
    color: #ffffff;
    line-height: 46px;
    background-color: #f8931f;
    text-align: center;
    border-radius: 0px 20px 20px 0px;
    outline: none;
    border: none;
}

.problemMain {
    background-color: #ffffff;
    box-shadow: 0px 0px 5px 2px #aac3d9;
    /* border-radius: 15px; */
    margin-top: 25px;
    padding: 30px 0px;
    position: relative;
}
.proleft {
    width: 250px;
    float: left;
    background: url("../img/proBg.png") no-repeat;
    background-size: 100% 100%;
    min-height: 530px;
}

.typeLi {
    vertical-align: middle;
    margin-bottom: 20px;
    margin-left: 30px;
}

.typeLi img {
    width: 20px;
    height: 20px;
    margin-right: 10px;
    vertical-align: middle;
}

.typeLi span {
    font-size: 20px;
    color: #333333;
    vertical-align: middle;
}

.proleft li {
    line-height: 40px;
    padding-left: 50px;
    margin-bottom: 8px;
}

.proleft li span {
    cursor: pointer;
    color: #333333;
    font-size: 17px;
}

.proleft .active {
    background-color: #ebf2fa;
}

.proRight {
    float: left;
    padding: 0px 50px 0px 25px;
    width: 860px;
}

.proRight > ul li {
    width: 100%;
    padding-left: 10px;
    border-bottom: 1px dashed #e5e5e5;
    line-height: 42px;
    vertical-align: middle;
}

.proRight > ul li span {
    vertical-align: middle;
    color: #666666;
    cursor: pointer;
}

.proRight > ul li span:first-child {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background-color: #b4cee5;
    display: inline-block;
    margin-right: 10px;
}

.proRight > ul li:last-child {
    border-bottom: 0px;
}
.queDet {
    color: #313131;
}
.queDetTit {
    font-size: 22px;
    margin-bottom: 30px;
    text-align: center;
}
.queDetTime {
    text-align: center;
    font-size: 13px;
    color: #333333;
}
.queDetAn {
    line-height: 30px;
}
.noData {
    margin: 0 auto;
    text-align: center;
    padding-top: 50px;
}
.noData p {
    margin-top: -10px;
    color: #999999;
}
.commonP {
    position: absolute;
    bottom: 30px;
    left: 260px;
}
.backList {
    color: #333333;
    font-size: 17px;
    vertical-align: middle;
    padding-bottom: 15px;
    border-bottom: 1px solid #e5e5e5;
    margin-bottom: 30px;
}
.backList > div {
    cursor: pointer;
    display: inline-block;
}
.backList img {
    margin-right: 10px;
}
/* 详情模式没解决问题 */
.noSolution {
    margin: 0 auto;
    text-align: center;
    vertical-align: middle;
    margin-top: 50px;
}
.noSolution p {
    font-size: 13px;
    color: #68696e;
    margin-bottom: 20px;
}
.noSolution div {
    vertical-align: middle;
}
.noSolution img {
    vertical-align: middle;
    margin-top: -5px;
}
.noSolution a {
    outline: none;
    border: 1px solid #9ba8b1;
    border-radius: 5px;
    width: 112px;
    height: 30px;
    color: #3d4f67;
    font-size: 13px;
    margin-left: 8px;
    cursor: pointer;
    display: inline-block;
    line-height: 30px;
    text-decoration: none;
}
/* 全文申请 */
.fullText {
    background-color: #ffffff;
    box-shadow: 0px 0px 5px 2px #aac3d9;
    margin-top: 65px;
    padding: 18px;
    min-height: 635px;
}
.resultDiv {
    margin-top: 30px;
    border-top: 1px dashed #dddddd;
    padding: 25px;
}
.fullMo {
    color: #474747;
    font-size: 14px;
    font-weight: bold;
    margin-bottom: 18px;
}
.resultDiv {
    display: none;
}
.resultDiv ul {
    background-color: #f2f6f9;
    padding: 20px 30px;
    color: #384d62;
    line-height: 30px;
    border-radius: 10px;
}
.resultDiv ul li {
    font-size: 13px;
}
.resultDiv ul li b {
    color: #f6931d;
}
.resultDiv ul li span {
    cursor: pointer;
}
.fullForm {
    padding: 20px 20px 0px 20px;
}
.fullForm div {
    margin-bottom: 20px;
    vertical-align: middle;
    overflow: hidden;
}
.fullForm div:first-child {
    margin-bottom: 23px;
}
.fullForm label {
    width: 63px;
    float: left;
    line-height: 45px;
    color: #464646;
    font-size: 13px;
}

.fullForm input {
    width: 985px;
    padding: 0px 25px;
    border: 1px solid #e2e2e2;
    height: 45px;
    font-size: 13px;
    color: #464646;
}
.fullButton {
    width: 98px;
    height: 40px;
    background-color: #5879a4;
    color: #ffffff;
    border: none;
    outline: none;
    border-radius: 6px;
    margin-left: 82px;
    margin-bottom: 20px;
}
#distinguish {
    float: left;
    width: 265px;
    height: 72px;
}
#distinguish .layui-icon {
    color: #577aa2;
}
#distinguish p {
    font-size: 13px;
}
.sbkuang {
    font-size: 13px;
    float: left;
    color: #464646;
    border: 1px solid #e2e2e2;
    padding: 20px;
    width: 658px;
    height: 92px;
    margin-left: 11px;
    margin-bottom: 20px;
    resize: none;
}
.fackDiv {
    width: 100%;
    text-align: center;
    height: calc(100vh - 234px);
}
.fackDiv img {
    margin: 50px 0px 30px 0px;
}
.fackDiv a {
    width: 80px;
    height: 40px;
    background-color: #168bc1;
    color: #ffffff;
    border-radius: 20px;
    margin-top: 25px;
    display: inline-block;
    line-height: 40px;
    cursor: pointer;
    text-decoration: none;
}
.fackDiv p {
    color: #333333;
    line-height: 30px;
}

.onlineDiv {
    background-color: #ffffff;
    box-shadow: 0px 0px 5px 2px #aac3d9;
    margin-top: 65px;
    min-height: 680px;
    position: relative;
    height: calc(100vh - 230px);
}
/* 人工客服 弹出框的设置*/

/* ---气泡的设置--- */
.layim-chat-mine .layim-chat-text {
    background-color: #b5cae5 !important;
    color: #172b44 !important;
}
.layim-chat-mine .layim-chat-text:after {
    border-top-color: #b5cae5 !important;
}
/* ---气泡的设置结束--- */

/* ----发送按钮的设置---- */
.layim-chat-send span {
    background-color: #5978a4 !important;
}
.layim-chat-send .layim-send-set {
    border-left: 1px solid #94abce !important;
}
/* ----发送按钮的设置结束---- */

/* 去掉聊天面板的关闭按钮 */
.layui-layim-chat .layui-layer-setwin {
    display: none;
}

/* 整个模块 */
.layui-layim-chat {
    box-shadow: none !important;
    position: absolute !important;
    top: 147px !important;
    left: calc((100% - 1200px) / 2) !important;
    width: 935px !important;
    /* border-radius: 0px 0px 0px 15px !important; */
    border: none !important;
}
/* 中间灰色部分 */
.layim-chat-main {
    /* height: 430px !important; */
    min-height: calc(100vh - 444px);
    background-color: #f2f6f9;
}
/* 头部鼠标样式 */
.layui-layer-title {
    cursor: auto;
}
/* 底部 */
.layim-chat-footer {
    border-right: 1px solid #f1f1f1;
}
/* 对话框头部 */
.layui-layim-chat .layim-chat-title {
    position: absolute;
    top: -70px !important;
    height: 70px !important;
}
.layui-layim-chat .layui-layer-title {
    height: 65px !important;
    background-color: #ffffff !important;
    border-right: none !important;
    cursor: auto !important;
}
/* 聊天框的时间字体 */
.layim-chat-user cite i {
    font-size: 12px !important;
}
/* 安安在线字体 */
.layim-chat-username {
    color: #5e5e5e !important;
    font-size: 25px !important;
}
.contactDiv {
    float: right;
    background: url(../img/contactDiv.jpg) no-repeat;
    width: 265px;
    height: calc( 100% - 65px ) ;
    margin-top: 65px;
    background-size: 100% 100%;
}

.contactDiv ul:first-child {
    margin-top: 270px;
    margin-bottom: 20px;
}
.contactDiv ul {
    padding: 20px;
}
.contactDiv ul li:first-child {
    margin-bottom: 10px;
}
.contactDiv ul li {
    line-height: 30px;
    color: #2b2b2b;
    vertical-align: middle;
}
.contactDiv ul li div {
    display: inline-block;
    width: 25px;
    vertical-align: middle;
}
.contactDiv ul li img {
    vertical-align: middle;
}
.contactDiv ul li span {
    line-height: 25px;
    vertical-align: middle;
}
.userName {
    display: inline-block;
}
.userName > a {
    display: inline-block;
    text-decoration: none;
    margin-left: 10px;
    color: #394d64;
}
.notLinked {
    width: 935px;
    float: left;
}
.notLinked .top {
    height: 65px;
    line-height: 65px;
    padding: 0px 25px;
    color: #717372;
}
.notLinked .top span {
    font-size: 30px;
    vertical-align: middle;
}
.notLinkMain {
    text-align: center;
    background-color: #f2f6f9;
    min-height: 640px;
}
.notLinkMain img {
    margin: 80px 0px 40px 0px;
}
.notLinkMain p {
    color: #b8b8b8;
}
.zwInfo {
    color: #b8b8b8;
}
.goLiuYan {
    color: #2b8ef2;
    cursor: pointer;
}
.myMsg {
    background-color: #ffffff;
    box-shadow: 0px 0px 5px 2px #aac3d9;
    margin-top: 65px;
    padding: 50px;
    min-height: 570px;
}
.sendTextarea {
    width: 1100px;
    margin-bottom: 20px;
    overflow: hidden;
}
.sendTextarea textarea {
    width: 1078px;
    height: 200px;
    border: 1px solid #e2e2e2;
    font-size: 13px;
    color: #464646;
    resize: none;
    padding: 10px;
}
.sendTextarea button {
    width: 98px;
    height: 40px;
    background-color: #5879a4;
    color: #ffffff;
    border: none;
    outline: none;
    border-radius: 6px;
    float: right;
    margin-top: 10px;
}

.msgDiv img,
.msgUl li img {
    margin-right: 18px;
    width: 40px;
    float: left;
}
.msgUl {
    margin-top: 15px;
}
.msgUl > li {
    background-color: #f1f1f1;
    color: #5d5d5d;
    border-radius: 7px;
    overflow: hidden;
    padding: 20px;
    margin-bottom: 5px;
}
.msgDiv .main,
.msgUl li .main {
    color: #505050;
}
.msgDiv .main .time,
.msgUl li .main .time {
    margin-top: 5px;
}
.noMsgData {
    margin: 0 auto;
    border-bottom: none !important;
    text-align: center;
}
.noMsgData img {
    height: 210px;
    margin-bottom: 20px;
}
.noMsgData {
    color: #b3b3b3;
}
/* 留言模块的切换 */
.msgTab {
    border-bottom: 1px solid #e2e2e2;
    overflow: hidden;
}
.msgTab li {
    float: left;
    padding: 8px 13px;
    cursor: pointer;
    color: #606060;
}
.msgTab .active {
    border: 1px solid #e2e2e2;
    border-bottom: 0px;
    padding: 7px 12px;
}
/* 我的留言新版 */
.sendList > li {
    border-bottom: 1px dashed #e3e3e3;
    overflow: hidden;
    padding: 20px 0px;
}
.sendList > li > div {
    overflow: hidden;
}
.sendList > li .tx {
    float: left;
    margin-right: 20px;
}
.sendList > li .msgMain {
    float: left;
    width: 1040px;
}
.msgMain p {
    color: #505050;
}
.msgMain .time {
    color: #b1b1b1;
    font-size: 15px;
    margin-right: 30px;
    padding-top: 3px;
}
.divBtn {
    overflow: hidden;
    margin-top: 10px;
}
.divBtn > div {
    float: left;
    font-size: 14px;
    color: #597aa5;
}
.divBtn > div:not(.time) {
    cursor: pointer;
}
.divBtn > div:nth-child(3),
.divBtn > div:nth-child(4) {
    float: right;
    margin-left: 15px;
}
.divBtn > div img {
    width: 15px;
    margin-right: 3px;
}
.hfUl {
    margin-left: 60px;
    margin-top: 20px;
}
.hfUl li {
    padding: 10px 20px;
    color: #595959;
    margin-top: 10px;
}
.customerHf {
    background-color: #f1f1f1;
    border-radius: 10px;
}
.userHf span {
    color: #030303;
}
.hfUl .time {
    color: #b6b6b6;
    font-size: 15px;
    margin-top: 10px;
}
.addMsgDiv {
    display: none;
    border-radius: 10px;
    border: 1px solid #e2e2e2;
    padding: 15px 20px;
    overflow: hidden;
    margin-top: 20px;
}
.addMsgDiv input {
    border: none;
    width: 900px;
    float: left;
}
.addMsgDiv button {
    width: 67px;
    height: 30px;
    background-color: #5879a4;
    color: #ffffff;
    border: none;
    outline: none;
    border-radius: 6px;
    float: right;
}
.divBtn > div:last-child {
    float: right !important;
}

.zxkfMain {
    overflow: hidden;
    padding: 20px 10px;
    height: calc( 100% - 330px );
    background-color: #f9f9f9;
    overflow-y: scroll;
}
.viewMoreMsg {
    display: none;
    text-align: center;
    margin-bottom: 25px;
}
.emptiedMsg span,
.viewMoreMsg span {
    cursor: pointer;
}
.emptiedMsg {
    display: none;
    text-align: center;
    margin-bottom: 25px;
}
.zxkfMain > ul {
    display: none;
}
#dsList {
    display: block;
}
.zxkfMain > ul > li {
    width: 100%;
    margin-bottom: 20px;
}
.zxkfMain > ul > li img {
    border-radius: 50%;
}
.setAnswerByCitation {
    display: inline-block;
    color: #3887f1;
    font-weight: 700;
    cursor: pointer;
    border: 1px solid #3887f1;
    width: 15px;
    height: 15px;
    border-radius: 50%;
    text-align: center;
    line-height: 15px;
    margin: 0 3px;
    font-size: 12px;
}
.laiyuanBtn {
    color: #3887f1;
    font-weight: bold;
    cursor: pointer;
    margin-right: 10px;
    display: inline-block;
}
.layDetal{
    text-align: center;
    line-height: 90px;
}
.layDetal button{
    float: none;
}
.layDetal button a{
    color: #fff;
}

.chatMine {
    float: right;
}
.chatMine img {
    float: right;
    margin-left: 10px;
}
.chatText {
    border-radius: 5px;
    padding: 10px;
    max-width: 85%;
}
.chatMine .chatText {
    background-color: #59a5f3;
    color: #ffffff;
    float: right;
}
.chattlkf {
    float: left;
}
.chattlkf img {
    float: left;
    margin-right: 10px;
}
.chattlkf .chatText {
    background-color: #f5f5f5;
    float: left;
    word-wrap: break-word;
}
.inputType {
    padding: 10px;
}
.inputType a {
    margin-right: 10px;
    padding: 5px 10px;
    display: inline-block;
    border-radius: 5px;
}
.inputType a.active {
    background-color: #eaf1fe;
}
.inputBox {
    padding-top: 5px;
    overflow: hidden;
    background-color: #ffffff;
    height: 170px;
}
.zxkfTextarea {
    display: block;
    width: 98%;
    height: 100px;
    line-height: 20px;
    overflow: auto;
    resize: none;
    background: 0 0;
    outline: none;
    border: none;
    padding: 10px;
}
.zxkfSendBtn {
    float: right;
    font-size: 14px;
    line-height: 32px;
    margin-top: 8px;
    padding: 0 25px;
    background-color: #59a5f3;
    color: #fff;
    border-radius: 3px;
    border: 0;
    outline: none;
    margin-bottom: 10px;
    margin-right: 10px;
}
.viewpdf {
    color: #0073e2;
    border: 1px solid #0073e2;
    border-radius: 3px;
    padding: 1px 5px;
    margin-left: 3px;
    background-color: #ffffff;
    margin-top: 5px;
}
.hfList {
    line-height: 25px;
    color: #333333;
}
.hfList div span {
    /* display: inline-block; */
    margin-right: 10px;
}
.hfCjwt li {
    /* margin-bottom:10px; */
    cursor: pointer;
    color: #59a5f3;
    padding: 10px 0px;
    border-bottom: 1px solid #ffffff;
}
.hfCjwt li:last-child {
    margin-bottom: 0px;
    padding-bottom: 0px;
    border-bottom: 0px;
}
.wtDet {
    background-color: #ffffff;
    box-shadow: 0px 0px 5px 2px #aac3d9;
    margin-top: 65px;
    min-height: 680px;
    position: relative;
    padding: 30px 30px 10px 30px;
}
.wtxqNav {
    color: #485f81;
    font-size: 17px;
    vertical-align: middle;
    padding-bottom: 15px;
    border-bottom: 1px solid #e5e5e5;
    margin-bottom: 30px;
}
.wtxqNav img {
    margin-top: -5px;
    margin-right: 10px;
}
/* 中文提示 */
.wxtsZwjs {
    margin-bottom: 10px;
    color: #333333;
}
/* .zwjs div:first-child{
    color: #137ed3;
    cursor: pointer;
} */
.dtsqqw {
    color: #2888ea;
}
.dtsqqw:hover {
    color: #2888ea;
}
.zhwqxBtn {
    color: #768c97;
    border: 1px solid #a7b4bb;
    border-radius: 3px;
    padding: 1px 5px;
    margin-left: 3px;
    background-color: #e5e5e5;
    margin-top: 5px;
}
.copyLink {
    margin-left: 10px;
}


.onlineContent {
    min-width: 1200px;
    width: 90%;
    max-width: 1500px;
}
.onlineContent .notLinked {
    width: calc(100% - 265px);
    height: 100%;
}